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FTDI Driver Installation

Development boards such as the SparkFun RedBoard for Arduino and the Arduino Uno require special drivers or code that tells the computer how to interact with them. This guide is here to help you get this driver software installed as quickly as possible so you can get back to building circuits and learning about electronics!

These instructions apply to both the Arduino Uno, the Arduino Uno SMD, and the SparkFun RedBoard for Arduino.

Scroll down to the corresponding section for whichever operating system (OS) you are using.

Windows

Plug the board into your computer. Windows will likely complain about the device not having the correct driver. It may attempt to find it. If you have never plugged in a similar device to your computer, it probably won't find a driver to use. Luckily, when you downloaded the Arduino IDE, it also came with all the necessary drivers.

To install the correct driver, open the Device Manger. This can be found be searching for 'device manager' in the start menu. Once Device Manager is open, you should see a device with a tiny yellow triangle and exclamation mark next to it.

If you plugged in a SparkFun RedBoard, it will look like the image on the left. Plugging in an Arduino Uno will result in the image on the right.

Right-click on the unknown device, and select Properties.

In the properties window, select Driver Details.

Select the Browse my computer for driver software option.

Navigate to the destination where you installed the Arduino IDE. On Windows, this will most likely be in your Program Files folder. Navigate to the drivers folder found inside the main Arduino folder. You can select the entire folder or the specific driver. needed Your path should look something like this but may vary:

Once the driver installation is complete, you should see the device reappear in the Device Manager window as a usable COM port. The number will vary depending on how many devices you have plugged into your computer. The RedBoard will appear as a USB Serial Port, as shown in the left image. The Uno will appear as an Arduino Uno, as shown in the right image.

In the Arduino IDE, you should see that same serial port available under Tools -> Port.

If you are experiencing problems, please see our in-depth instructions.

MacOS

Plug the board into your computer. Once plugged in, the operating system should recognize it as the appropriate device. In the Arduino IDE, click Tool -> Ports to ensure the device has been recognized. The SparkFun RedBoard will appear a cu.usbserial-XXXXXX device.

The Arduino Uno will appear as a cu.usbmodemXXXXXX device.

If you do not see an available serial port in the Arduino IDE after plugging in your board and waiting a moment, then you may need to install the drivers by hand. To do so, please see our in-depth instructions.

Linux

Plug the board into your computer. Once plugged in, the operating system should recognize it as the appropriate device. In the Arduino IDE, click Tool -> Ports to ensure the device has been recognized. The SparkFun RedBoard will appear a ttyUSBXX device.

The Arduino Uno will appear as a ttyACMXX device.

If you do not see an available serial port in the Arduino IDE after plugging in your board and waiting a moment, then you may need to install the drivers by hand. To do so, please see our in-depth instructions.

Are you getting error messages 'Setup could not detect your product', TV Tuner not available' or 'Unable to locate capture filter' after Windows 10 installed an update?

This is a known 'feature' of the new release of Windows 10, related to video cameras but also affecting TV tuners and video recorders.

The latest versions of WinTV v10, v8.5, WinTV v8 and Hauppauge Capture automatically update the Windows 10 drivers to fix this error message. If you need to manually fix this, click here.

Questions or problems? Please contact Hauppauge support at: techsupport@hauppauge.com

• Prodinfo: get information on your Hauppauge TV tuner

  Prodinfo.exe is a program you can run which will extract information about the WinTV product you have installed such as model and serial number, MAC address, revision, and features which can be used to identify the exact model of your product. The driver for the device must be installed in order to run Prodinfo.exe

• HCWClear: remove the Hauppauge driver and applications from your PC

  HCWCLEAR.exe is a program you run to remove all driver and files that were installed with the installation of the WinTV program.

• Digital Signal Monitor: displays the relative strength of the digital signal on the channel you are tuned to

  The Signal Monitor is a handy tool which can be used to either adjust your digital TV antenna, or when used with digital cable TV, to know if your digital signal is too weak to receive a signal without distortion.

• Rescan for TV channels: How to re-scan for channels in the WinTV application

  If your TV channel line up has changed due to a change in transmission frequencies, we recommend that you erase the WinTV channel database before you re-scan for channels.

• IR Blaster setup

  The IR Blaster is suppored on some model HD PVR 2's and the Colossus 2. Learn how to setup the IR Blaster to control your cable or satellite set top box in WinTV v10.

Windows 10 requires special drivers to avoid errors during the Hauppauge product installation.

The latest versions of WinTV v10, 8.5 and WinTV v8 and Hauppauge Capture include these drivers. But if you are looking just for the Windows 10 driver, these are updated drivers which can be used with Windows 10.

North America products

• WinTV-dualHD
• WinTV-quadHD USB
• ImpactVCB-e
• HD PVR 2 (all models)
• Colossus2

European products

• WinTV-dualHD, WinTV-soloHD

How to find the product code of your Hauppauge product:

Hauppauge product codes on WinTV internal boards are normally found on the TV tuner. This is a five digit number normally followed by a revision (REV). You need to look at the first two numbers to determine the product type. The other numbers are related to the accessories which are on the product.

On the MediaMVP, WinTV-USB and other 'boxes', the product code is normally on a label on the bottom of the case.

165xxx WinTV-quadHD PCIe
204xxx WinTV-dualHD
111401, 72001 WinTV-HVR-955Q, WinTV-HVR-950Q
72301, 65301 111XXX WinTV-HVR-850
65XXX WinTV-HVR-950
1111XX WinTV-HVR-850, WinTV-Analog Stick
122XXX USB-Live2
131201 Colossus
67XXX WinTV-HVR-1150
22XXX, 79XXX, 118xxx WinTV-HVR-1250, -1260, -1265
723x WinTV-HVR-1260 (HP)
88XXX WinTV-HVR-2250
75XXX WinTV-HVR-1950
74XXX WinTV-HVR-1600
78XXX WinTV-HVR-1800
85XXX WinTV-HVR-1850
77XXX WinTV-HVR-1500
150xxx WinTV-HVR-55xx
69xxx, 121xxx WinTV-HVR-4xxx
23XXX WinTV-PVR-500
26XXX, 25XXX WinTV-PVR-150
28XXX WinTV-PVR-160
29XXX, 24XXX WinTV-PVR-USB2
48XXX WinTV-PVR-250/350
32XXX WinTV-PVR-250
30XXX WinTV-PVR-250

34XXX 88X based WinTV boards

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86XXX MediaMVP

110XXX MediaMVP-HD

49XXX HD PVR

Hauppauge has a new SDK available for .NET applications. The SDK simplifies the development of TV applications in .NET. The SDK makes it easy for applications to perform functions like querying the available channels, start watching a channel in an application supplied window, pause/play, adjust volume, display OSD graphics, record live tv to a file, etc.

Product Drivers Definition

The SDK is provided under NDA and can be requested at techsupport@hauppauge.com or sdk@hauppauge.co.uk